Privacy Policy

1. Introduction

Moru International ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

This policy is compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you including:

• Identity Data: Name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: We do not store credit card or bank details. All payments are processed via secured third-party payment gateways (Razorpay).
• Technical Data: IP address, browser type, time zone setting, and location.

3. How Your Data is Used

We use your data only when the law allows us to. Most commonly, we use your data in the following circumstances:

• To process and deliver your order, including managing payments, fees, and charges.
• To manage our relationship with you, including notification about changes to our terms or privacy policy.
• To enable you to partake in a prize draw, competition or complete a survey.

4. Data Sharing

We may share your personal data with internal and external third parties, including:

• Delivery partners (Shiprocket, Delhivery, etc.) for the fulfillment of your orders.
• Payment gateways (Razorpay) for secure transaction processing.
• Professional advisers including lawyers, bankers, auditors, and insurers.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. For example, our entire website is protected with industry-standard SSL encryption.